Visit the official website SuperTravel: https://snaptravel.tp.st/ZySJ3mkh
If you are planning a trip, you may have stumbled across SnapTravel when looking for hotel or flight deals. SnapTravel is a booking site that has had mixed reviews to the point that they are now rebranding to SuperTravel. This may make you wonder if SnapTravel (SuperTravel) is legitimate. Since most people are more familiar with the previous name of SnapTravel, we will refer to the company by this name going forward. So, is SnapTravel legit? We’ll uncover the scoop about SnapTravel so that you can be well-informed before booking your next trip.
Most of us like to find a good deal on hotels or flights when we travel. With all of the different booking sites as well as the direct sites to hotels and airlines, it’s a lot to tread through in finding the best deal. SnapTravel is one of those places that claims to provide the lowest possible rates on hotels. This makes it enticing to use them when booking your trip. However, there are some precautions that you may want to take before making this decision.
When you see a lot of negative online reviews, you do tend to wonder what is going on. It’s always good to do your due diligence in working with a business or app that you are not familiar with. Hopefully, we can put your concerns to rest by what we have found.
What is SnapTravel?
Founded in 2016, SnapTravel is a Canadian startup that aims to get customers the best prices on hotels and flights using AI. In August 2020, according to GlobeTrender, they had helped book more than 350,000 nights in over 150 countries.
SnapTravel describes itself as a “travel agent over messaging.” Their services offer a platform of accommodation booking services, namely Snaptravel hotels or Snaptravel Flights, that aims to bring the latest cheap travel deals to its customers. They offer you promotions and great rates via 1:1 private chat through SMS, WhatsApp, or Messenger.
You send them a message with your city and date preferences, and you’ll get a reply with SnapTravel’s tailored travel deals, which you can then easily take advantage of with a few clicks.
How To Use Snap Travel
- Start by entering your travel dates, location and number of guests into the search form on the Snaptravel website and click on the search button.
- You will get a pop-up window asking to link your WhatsApp, Messenger or SMS text message account. Snaptravel will then be able to send deals to your phone based on your searches.
- At this point, you can filter the results by price, amenities, property types and more.
- Once you find a deal that you’re interested in, you just click on the “Reserve” button and follow the instructions to book your accommodation.
Pros and Cons of SnapTravel
Pros
- You can get great rates on travel.
- Finding the best deal is easy and streamlined.
- Support is easier through messaging in that you don’t have to wait on the phone.
- There are no hidden fees with SnapTravel like some other booking agencies.
Cons
- The recent rebranding to “SuperTravel” may be because of the many negative reviews they had received as SnapTravel.
- There are several recent complaints involving things like lack of refunds, inconsistencies with fees paid and hotel charges, unavailability of rooms well after booking and more.
- They have confusing web addresses. Currently, livesuper.com is for hotel deals, fly.snaptravel.com is for flight deals and super.com is their main product page.
Discount Flight Tickets
While SnapTravel started as a booking service for hotels, they have expanded to include flights in their service. For great deals on flights, check out their specialized flight webpage.
Their unique flight search algorithm helps you find the best-unpublished fares so you can travel on a ticket that fits your budget.
Unlike the hotel booking service, SnapTravel’s flight service allows you to conduct your research entirely online as opposed to via messaging apps. Simply put in your travel information, and you can view all the discounted flight options.
You’ll also enjoy an additional discount if you refer a friend to sign up for SnapTravel!
Note that if you opt to book through SnapTravel, you will have 20 minutes to confirm your purchase after selecting a flight.
Is SnapTravel legit?
Conde Nast Traveler calls the app the “best new way to get a hotel deal”. But are they really the new best way to find deals?
While they sound really good on paper, the SnapTravel reviews online paint a different picture.
Is SnapTravel legit? If so, why is SnapTravel so cheap? Let’s take a look at what other people are saying about SnapTravel.
SnapTravel has an average rating of 4.5/5 stars (TrustPilot), with an A+ rating on Better Business Bureau. Based on SnapTravel reviews, the flight deals service does deliver on the promises and can find exclusive deals at cheap rates.
However, many of the SnapTravel reviews regarding its legitimacy on TrustPilot are written by invited reviewers, which means that SnapTravel requested they write a review after using their services. These reviews should be taken with a grain of salt.
Keep reading to find out what our overall review of SnapTravel is!
Are SnapTravel Flights Legit?
SnapTravel only connects users with cheaper flight deals using AI technology, so SnapTravel is effectively a third-party site and does not directly handle flights or flight experiences. If you have further inquiries about the flights that SnapTravel offers, check out individual airline reviews on the quality instead!
What are people’s experiences using SnapTravel?
We understand that it’s hard to judge people’s experience using star ratings, so what’s the deal? How many people have actually used and enjoyed SnapTravel? And what is the consensus among SnapTravel’s users of their travel planning app?
If you asked some people about their experiences using SnapTravel on Reddit, you’d get a variety of answers. Plus, there are many other review sites of SnapTravel with lots of opinions on it.
The consensus is that SnapTravel is good for what we say it’s good for. People love it for this. Some might have had different varying experiences, which may explain why there are some negative reviews or even complaints on SnapTravel online.
What’s the deal with the SnapTravel Complaints?
If you’ve been scrolling through SnapTravel review forums through different websites and sources, you’ve probably come across some negative reviews or feedback about other travelers’ experiences with SnapTravel. What exactly are these users’ complaints, and are they legit?
Most of the complaints revolve around inconsistencies and communications between SnapTravel and the hotels. This means that SnapTravel might have outdated or incorrect information about the hotel’s amenities and regulations. You might also run into problems with SnapTravel not relaying the fees you have paid to the hotel on time.
Regardless of the issue, it’s always a good practice to double-check with the hotel’s website on its amenities and check with SnapTravel before leaving for your travels. While some have called SnapTravel scams, these are just complaints some users have experienced while using SnapTravel and should not reflect the overall app’s experiences.
SnapTravel has an A+ rating with the Better Business Bureau.
SnapTravel’s response to COVID-19 related cancellations
Currently, SnapTravel is offering a flexible policy for refunds on Covid-19 related cancellations, so don’t fret!
If you find out that your trip must be canceled due to covid-19 issues but your trip is non-refundable, just shoot a message on their website to the support team and they’ll get back to you as soon as possible, hopefully with a full refund.
